Terms of service

1. Welcome

By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use immediately.

2. About Us

Marwin AI Limited is registered in Dubai, UAE.

We provide web scraping and data extraction services globally. For questions, you can contact us at support@marwin.ai.

3. Eligibility

Our Services are available to users who are at least 16 years old and can enter into a legally binding agreement under Dubai, UAE law.

References to “we”, “us”, or “our” mean Marwin.ai, and “you” or “User” means the individual using our Services.

4. Data Collection

We may collect:

• Name and email (for account or newsletter purposes)
• Feedback, comments, and service usage
• Device and browser data, IP address, location, and activity logs

By using our Services, you agree to provide accurate information and consent to our use of personal data as described in our Privacy Policy.

5. Our Services

We provide web-based services allowing you to:

• Extract structured or unstructured data from websites
• Configure and download data according to your instructions

You are responsible for how you store and use the data obtained.

6. License

We grant you a worldwide, non-transferable, non-exclusive license to use our Services for their intended purpose.

Prohibited actions include:

• Reverse engineering or modifying our Services
• Copying or redistributing the Services without permission
• Using the Service to violate third-party terms or laws

7. Payment

Some services may require payment. All fees are non-refundable unless explicitly stated. By making a purchase, you authorize us or our payment processor to charge your provided payment method.

8. Acceptable Use

You agree not to:

• Post unlawful, abusive, defamatory, harmful, or offensive content
• Infringe intellectual property rights
• Impose excessive load on our servers or use unauthorized automation
• Collect data from third-party websites in violation of their terms

9. Third-Party Links

Our Services may link to third-party websites. We are not responsible for the content or practices of third-party sites. Access third-party links at your own risk.

10. Intellectual Property

All intellectual property rights in our website and Services, including trademarks, copyrights, and software, remain with Marwin.ai.

You are granted a limited license to use the Services in accordance with these Terms. Unauthorized use of our intellectual property is prohibited.

11. Liability

Marwin.ai is not liable for any damages, loss of data, or profits resulting from your use of our Services. Certain jurisdictions may not allow limitations on liability, so some exclusions may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Marwin.ai, its affiliates, and partners from any claims, losses, or damages arising from your use of our Services or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Dubai, UAE. You agree that Dubai, UAE courts have exclusive jurisdiction over any disputes arising from these Terms.

14. Termination

We may suspend or terminate your access to our Services at any time for violations of these Terms, without prior notice.

15. Electronic Communication

By using our Services, you consent to receive communications electronically. You may opt out by contacting support@marwin.ai, but this may limit your ability to receive service updates.

16. Feedback

By submitting feedback, you grant Marwin.ai a worldwide, royalty-free license to use, copy, modify, and distribute such feedback for any purpose.

17. Complaints

For any questions or complaints regarding our Services or these Terms, please contact support@marwin.ai.