GDPR policy

Welcome

Marwin AI created this GDPR Policy to explain how we protect your personal data. The European Union General Data Protection Regulation (GDPR) sets rules for organizations that handle personal data of EU users.

What is Personal Data?

Personal data includes any information that can identify you, such as your name, email address, IP address, or other identifiers.

Our GDPR Compliance

Marwin AI is committed to protecting your personal data. We follow standardized policies and procedures to manage and secure all data processed through our services. Key measures include:

• Enhanced security for our systems and infrastructure
• Regular GDPR and security audits
• Updated policies and procedures for handling data

Data Controllers and Data Processors

• Data Controller: Marwin AI determines what data is collected, how it is used, and who can process it.
• Data Processors: Partners or users who process data through our services.
  We inform users about how their data is used and who has access.

Our Commitment to Data Security

Marwin AI processes personal data according to applicable laws. We implement technical and organizational measures to protect confidentiality, integrity, and availability of data. Third-party providers are monitored to ensure compliance.

Who Can Access Personal Data?

Only authorized support and technical staff can access user data when necessary, e.g., to resolve support cases. Staff adhere to strict data access policies.

Correcting Errors in Your Data

Users can update or correct personal data such as names or emails directly on the platform or by contacting support@marwin.ai.

Your Rights as a Data Subject

You may have the following rights under applicable laws:

• Access your personal information processed by Marwin AI
• Request corrections to inaccuracies or incomplete data
• Request erasure or restriction of your personal data
• Object to processing on legitimate grounds
• Receive your data in a structured, machine-readable format and request transfer to another controller
• Lodge complaints with relevant supervisory authorities

Updates

Our platform is updated to comply with GDPR obligations, including managing consent and automating data access requests.

Subject Access Requests

To make a Subject Access Request or request the Right to be Forgotten, contact support@marwin.ai.

Privacy Policy

Marwin AI’s privacy policy explains how we collect, use, and protect your personal information in compliance with GDPR.

Data Security

All user data is stored on secure and compliant servers. We use encryption, firewalls, and other measures to protect your information. Only approved platforms are used for business operations, support, and marketing.

Contact Us

For questions or complaints regarding GDPR or your personal data, email support@marwin.ai.